Agent, Colleague Support, HRSS – Tier I Contact Center

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Offer administrative services, support, navigation, and/or solutions.

• Execute clerical tasks efficiently.

• Provide exceptional customer service through various communication channels.

• Input data accurately.

• Organize and maintain records systematically.

• Assist management, colleagues, patients, and vendors effectively.

• Surpass key customer expectations consistently.

• Deliver personalized care and services that align with customer needs and expectations.

⛳️ Requirements

• Administrative services, support, navigation, and/or solutions based on experience, education, and established policies and procedures.

• Proficiency in clerical functions, including customer service across all communication methods.

• Competence in data entry.

• Ability to maintain and organize records efficiently.

• Capability to support management, colleagues, patients, and vendors effectively.

• Skill in delivering personalized care and services tailored to customer expectations and needs.

🏝️ Benefits

• Commitment to being an Equal Opportunity Employer.

• Consideration for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.