Agency Relations Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Serve as the main point of contact for B2B agencies and fulfill their needs

• Cultivate enduring relationships with agencies to enhance retention and satisfaction

• Assist agencies in optimizing their success utilizing Demand.com services

• Develop research content driven by insights for agency presentations and lunch-and-learn sessions

• Reach out to prospective B2B agencies and create new opportunities

• Identify and establish partnerships with new agencies

• Formulate growth strategies within current agency relationships

• Work alongside the US sales team to jointly manage agency opportunities, including RFIs and briefs

• Organize and implement in-person meetings, webinars, and networking events for agency clients

• Collaborate with internal teams to ensure events align with business objectives

• Meet agency clients in person, especially in the South and Southwest, with additional meetings across the US as necessary

• Analyze industry trends and potential partnerships

• Investigate new opportunities and broaden service offerings within existing accounts

• Follow up with agencies to confirm satisfaction and identify potential partnership opportunities

• Assist senior team members with daily tasks

• Partner with Sales and Client Success Teams to present campaign insights, optimization opportunities, and enablement throughout the campaign lifecycle

⛳️ Requirements

• Capability to manage several agency accounts and projects concurrently

• Experience in client success; background in hospitality is advantageous

• Knowledge of demand generation within a B2B setting

• Familiarity with leveraging AI in the current position

• Exceptional interpersonal and communication abilities

• Proficient in CRM software and other client management tools

• Strong organizational skills with a keen attention to detail

• Proactive and self-driven approach to problem-solving

• Background in event planning is a plus

• Ability to collaborate effectively across various teams

• Customer-centric mindset with robust analytical skills

• Willingness and flexibility to travel within the US as required

• Remote work must be conducted from a home office located in a jurisdiction where Demand.com is authorized to operate

🏝️ Benefits

• Flexible remote work arrangement

• Travel opportunities throughout the US as needed for partner relationships, regional growth initiatives, events, and networking sessions