Agency Relations Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Serve as the main point of contact for B2B agencies and address their requirements

• Cultivate enduring relationships with agencies to enhance retention and satisfaction

• Provide continuous support to optimize agency success using Demand.com services

• Create research-driven content for agency presentations and lunch-and-learn events

• Reach out to potential B2B agencies to generate new business opportunities

• Identify and establish partnerships with new agencies

• Formulate growth strategies for existing agency relationships

• Collaborate with the US sales team to jointly manage agency opportunities, including RFIs and briefs

• Assist in organizing and executing in-person meetings, webinars, and networking events

• Work with internal teams to ensure alignment of events with business objectives

• Meet agency clients in person for events and networking, particularly in the South and Southwest, as well as other US locations

• Research industry trends and potential partners

• Investigate new opportunities and broaden service offerings within existing accounts

• Follow up with agencies to confirm satisfaction and pinpoint partnership opportunities

• Support senior team members in day-to-day tasks

• Collaborate with Sales and Client Success Teams to share campaign insights, optimization opportunities, and enablement throughout the campaign lifecycle

⛳️ Requirements

• Capability to manage multiple agency accounts and projects at the same time

• Background in client success; hospitality experience is advantageous

• Experience in demand generation within a B2B environment

• Familiarity with leveraging AI in the current role

• Strong interpersonal and communication abilities

• Proficient in CRM software and other client management tools

• Excellent organizational skills with keen attention to detail

• Proactive and self-motivated approach to problem-solving

• Experience in event planning is a plus

• Ability to work collaboratively across teams

• Customer-centric mindset with strong analytical capabilities

• Willingness and flexibility to travel across the US as required

• Remote work must be conducted from a home office in a jurisdiction where Demand.com is legally permitted to operate

🏝️ Benefits

• Remote work arrangement

• Travel opportunities across the US as needed

• Commitment to equal employment opportunity