Aftercare Consultant

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee and enhance an established portfolio of veterinary partnerships.

• Perform regular customer visits, strategic business assessments, and service consultations.

• Discover opportunities to expand current customer relationships.

• Gain an understanding of each customer's business and propose solutions that support their success.

• Collaborate with Business Development Managers to ensure a smooth onboarding process for new customers.

• Utilize CRM technology to build and maintain customer activity.

• Meet or surpass objectives for customer retention, revenue growth, and activity levels.

• Represent Gateway at veterinary conferences, networking functions, and industry trade shows.

• Manage the assigned territory autonomously while working alongside sales and operations teams.

• Travel approximately 80–90% within the designated territory, which includes veterinary hospitals, customer sites, conferences, and networking events.

• Occasionally work evenings or weekends for conferences and industry events.

⛳️ Requirements

• Minimum of 3 years of experience in account management, customer success, or consultative B2B sales.

• Demonstrated success in building and nurturing long-term customer relationships.

• Experience in managing a geographic sales territory.

• Excellent communication, presentation, and consultative selling abilities.

• Familiarity with Salesforce, HubSpot, Microsoft Dynamics, or other similar CRM platforms.

• Background in veterinary, healthcare, medical device, pharmaceutical, or related industries is a plus.

• Valid driver's license and readiness to travel within the assigned territory.

• New hires must successfully complete the E-Verify employment verification process.

🏝️ Benefits

• Competitive salary with performance-based incentives.

• $800 monthly vehicle allowance.

• Comprehensive benefits package.

• Continuous coaching, development, and career advancement opportunities.

• Reimbursement for business expenses.

• Company-issued laptop and mobile technology.

• Coverage for Medical, Dental, and Vision.

• 401(k) Retirement Savings Plan with employer matching contributions.

• Company-paid Life Insurance.

• Company-paid Long-Term Disability.

• Employee Assistance Program and Gateway CarePath.

• Health Savings Account option for eligible High Deductible Health Plan participants.

• Flexible Spending Accounts.

• Pet Insurance.

• Paid vacation and company holidays.