Advisory Services Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a change advocate and coach for client leadership and organizational leaders.

• Develop change management strategies for HR, Financial, and Student transformation projects.

• Evaluate the current state and recommend future organizational and service delivery models.

• Identify the skills and capabilities required for new roles.

• Design and execute change management deliverables, such as readiness assessments, stakeholder assessments, change impact assessments, personas and journeys, communications plans, training plans, workforce transition plans, and user adoption metrics.

• Engage in process optimization workshops and establish KPIs and performance targets.

• Monitor adoption, utilization, KPIs, and value realization metrics for technology and AI initiatives.

• Collaborate with clients to create use cases for integrating artificial intelligence into their workflows.

• Define governance and strategies for onboarding and managing digital workers.

• Identify and prioritize AI and automation use cases and convert AI capabilities into actionable workflows.

• Formulate strategies to facilitate the adoption and scaling of AI agents and digital workers.

• Utilize change management, training design, and communication expertise in ERP implementation plans.

• Provide training and knowledge transfer to end users.

• Evaluate user adoption and process improvements against project targets.

• Develop strategies for mitigation and remediation.

⛳️ Requirements

• A Bachelor's degree in Organizational Design, Organizational Development, Change Management, Communications, or a related field is required.

• A Master's degree in Organizational Development and Change (MS-ODC), Learning and Organizational Change (MSLOC), or a related field is highly preferred.

• Over 5 years of relevant experience implementing Workday and/or Eightfold applications.

• Familiarity with change management principles and methodologies.

• Proven experience in developing change impact assessments and organizational readiness assessments, as well as communication and training plans for ERP or SaaS technology implementations.

• At least 2 years of experience utilizing AI to enhance work processes safely and responsibly is preferred.

• Demonstrated experience in applying generative AI, AI-enabled software, automation, or AI agents to enhance business processes, employee experiences, or organizational outcomes.

• Knowledge of responsible AI, governance, workforce implications, and AI adoption.

• Outstanding written and verbal communication skills.

• Strong analytical and problem-solving capabilities.

• Ability to influence stakeholders and work towards a unified vision or goal.

• Advanced presentation skills, including proficiency in PowerPoint, Instructor-Led Training, and Webinars.

• Proficiency in Microsoft Excel and Word.

• Experience with Captivate or Camtasia for creating training videos.

🏝️ Benefits

• Competitive salary and performance bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote work options.

• Professional development opportunities and training programs.

• A supportive and collaborative work environment.