Administration & Sales Support Officer – FMCG Distribution

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide daily administrative assistance to the sales team and the broader organization.

• Handle written inquiries and communication from clients, suppliers, and internal stakeholders.

• Coordinate customer requests and manage sales administration tasks throughout the customer journey.

• Draft quotations, proposals, sales documents, and business correspondence.

• Oversee and manage shared inboxes and ensure timely follow-up on inquiries.

• Maintain precise records for customers, suppliers, sales, and business operations.

• Conduct high-volume data entry and keep documentation organized and up to date.

• Generate reports, spreadsheets, and various business documents.

• Document and sustain business processes effectively.

• Identify chances to enhance administrative processes, systems, workflows, and overall efficiency.

• Arrange travel, meetings, and support activities for operations.

• Assist team members with ad hoc business administration and operational responsibilities.

• Execute other duties relevant to the position as needed.

⛳️ Requirements

• A Bachelor's degree in Business Administration, Office Administration, or a related field is preferred.

• Prior experience in administration, sales support, stakeholder engagement, customer assistance, office management, or a comparable support role.

• Proven experience in professional communication with customers, suppliers, and internal stakeholders.

• Outstanding written and verbal communication skills in English.

• Excellent attention to detail, demonstrating high accuracy in data entry, record-keeping, documentation, and written communication.

• Intermediate proficiency in Microsoft Excel, capable of preparing and updating spreadsheets, reports, and business documents.

• Strong familiarity with Microsoft Outlook, Microsoft Teams, SharePoint, and the Microsoft 365 suite.

• Proven ability to document processes and contribute to initiatives for continuous improvement.

• Strong organizational, planning, and time management abilities, with the capacity to handle multiple priorities.

• Proactive and solutions-oriented, comfortable working autonomously with minimal supervision.

• Collaborative, adaptable, and hands-on, with the initiative to identify tasks and take ownership of their completion.

🏝️ Benefits

• Permanent work-from-home arrangement.

• Monday to Friday: 5:00 AM – 2:00 PM PHT (adjustments will be made for daylight saving time).

• Health Maintenance Organization (HMO) with two free dependents and medical reimbursements after three months of employment.

• Government-mandated benefits.

• Opportunities to collaborate with leading companies in Australia and beyond.

• Training programs for professional development.

• Engaging company outings, team-building activities, and wellness sessions.

• Supportive and inclusive company culture.

• Dedicated managers focused on your growth and success.

• Competitive salary and benefits package.

• Additional entitlements.

• Structured career development programs.

• Equal opportunity and inclusive workplace.

• Stability, growth, and a people-first culture.