Admin Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Input and update details related to applicants and loans.

• Verify that all necessary documents have been received and properly organized.

• Keep records of application statuses up to date.

• Prepare files for assessment and settlement processes.

• Follow up with brokers, clients, and team members for any outstanding documents and information.

• Address administrative inquiries from brokers and clients.

• Ensure accurate information flow between brokers, clients, and the team.

• Manage emails and update the CRM as well as internal tracking systems.

• Maintain digital files and create spreadsheets and reports as needed.

• Assist in scheduling meetings.

• Identify process bottlenecks and suggest improvements.

• Provide support to the team during peak periods when quick turnarounds are necessary.

• Keep applications organized and progressing, ensuring documentation is complete and records are accurate.

• Assist the Australian lending and operations team to focus on clients, brokers, and lending decisions.

⛳️ Requirements

• Candidates must be based in the Philippines.

• Minimum of 2 years of experience as a Virtual Assistant, Admin Assistant, Loan Processor, Finance Assistant, or a similar role.

• Exceptional attention to detail, organizational skills, and time management capabilities.

• Proficient in written and spoken English.

• Comfortable using Microsoft Office and Google Workspace.

• Strong skills in Excel or Google Sheets.

• Ability to learn new software and systems with ease.

• A reliable and proactive approach, with the capacity to work independently.

• Ability to handle confidential financial information with discretion.

• Preferred: experience in Australian lending, mortgage broking, or finance administration.

• Preferred: familiarity with loan applications, financial documents, and CRM/loan-management software.

• Preferred: experience supporting an Australian business and understanding of Australian business terminology.

• Must disclose any existing ongoing roles or client work.

• Engagement must be reflected on LinkedIn profile, clearly labeled as “Independent Contractor”.

🏝️ Benefits

• Flexibility in managing your time as an independent contractor.

• 100% remote work from home.

• Clear opportunities to take on more responsibilities over time.

• Performance reviews as skills and responsibilities grow.

• Chance to learn about the operations of a private lender.

• Opportunity to influence how the business functions as it scales.