Ad Operations Support Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee daily operations for designated accounts

• Manage campaign planning, scheduling, implementation, tracking, reporting, and insights

• Establish and oversee campaigns for existing clients

• Handle campaigns across platforms such as Facebook, Instagram, TikTok, Pinterest, and programmatic display and video channels

• Ensure timely and effective delivery of solutions based on customer requirements

• Enhance the overall customer experience

• Analyze tracking and campaign performance, providing insights and tailored reports

• Coordinate ad rotation and optimize creative content

• Advise and consult with the internal team regarding advertising technologies and updates

• Educate team members on best practices and provide internal training as necessary

• Report directly to the Director of Operations

• Support the company’s growth strategy

⛳️ Requirements

• At least 3 years of relevant experience

• Extensive knowledge of advertising technology, especially in social media (Facebook Business & Ads Manager, YouTube) and programmatic markets (DSPs)

• Familiarity with Data / DMP / CDP utilization is advantageous

• Experience in managing campaigns

• Proficient in tag implementation (HTML5, VAST/VPAID, MRAID)

• Background in troubleshooting / QA and reporting

• Comprehensive understanding of advertising/marketing communications, including prospecting, retargeting, promotions, and conquesting

• Strong ability to prioritize and organize workload

🏝️ Benefits

• Compensation that reflects experience

• Unlimited paid time off (PTO)

• Flexible working hours

• Team Happy Hours

• Company outings (both virtual and in-person)

• Positive office culture

• Certified as a “Greatest Place to Work”