Acquisition and Onboarding Lead

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Drive the growth of marketplace GMV and commercial scalability.

• Actively source, negotiate, and finalize agreements with Tier 1 and Tier 2 merchants.

• Organize and manage cross-functional pipeline governance.

• Onboard 24 active Tier 1 and Tier 2 merchants through focused outbound strategies and multi-category sales cycles.

• Direct pure enterprise opportunities to the specialized enterprise team.

• Maintain an active pipeline of 100 to 120 potential merchant accounts.

• Assess commercial opportunities in collaboration with the Marketplace Supply Head and prioritize high-value leads.

• Implement clear criteria for pipeline stage progression.

• Conduct weekly business reviews on commercial and onboarding aspects starting from Month 1.

• Monitor the entire merchant acquisition process and document reasons for stage drop-offs.

• Address operational bottlenecks across Sales, Marketing, and Product teams.

• Lead a monthly review cadence for cross-selling initiatives.

• Coordinate cross-functional efforts to boost cross-sell merchant activations from 14 to 20 accounts each month.

• Review and structure updates to Salesforce sales stages.

• Identify key business triggers and deliver dependable metrics for executive forecasting.

⛳️ Requirements

• Outstanding executive presence and leadership based on influence.

• Strong C-suite presence with merchant decision-makers.

• Capability to lead cross-functional projects and align stakeholders without formal authority.

• Complete fluency in both written and spoken Spanish and English.

• Proven track record in strategic prospecting and pipeline development.

• Experience in crafting structured outbound territory plans for high-value Tier 1 and Tier 2 retail merchants.

• Advanced proficiency in Salesforce and HubSpot CRM systems.

• Strong quantitative skills in funnel analysis and stage conversion tracking.

• Background in managing complex, multi-threaded commercial negotiations.

• Ability to coordinate with economic buyers, legal teams, technical leads, and marketing directors.

• Competence in managing multiple long-cycle negotiations simultaneously.

• Skill in translating commercial frameworks, point-of-sale credit value drivers, and checkout integration terms into merchant agreements.

• Exceptional tenacity, independence, and a fast-paced startup mentality.

• Experience in owning sales quotas and improving the acquisition process.

• Resilience and innovative problem-solving skills when addressing objections and onboarding challenges.

• Expertise in financial acumen and retail unit economics.

• Understanding of retail margins, inventory turnover rates, e-commerce conversion, product velocity, and basket size.

• Established C-level network within retail, e-commerce, consumer brands, or marketplace sectors in Latin America (preferred).

• Previous experience in top-tier strategy consulting or commercial partnerships within fintech, payments, or point-of-sale financing ecosystems (preferred).

🏝️ Benefits

• Competitive compensation package.

• Equity ownership in the company.

• Comprehensive benefits that extend beyond the basics to foster your growth.

• Opportunity to engage in meaningful financial inclusion challenges.

• Influence and ownership over technology, strategy, culture, and values.

• High-impact growth potential in a rapidly expanding fintech environment.

• Collaborate with a world-class international team.

• Option to opt-out of interview recording without affecting candidacy.

• Feedback from interviews will be provided regardless of the outcome.