
ACEP Support Representative, Customer Service
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in Arizona, +5 more states.
β’ Respond to incoming RSVP inquiries from individuals interested in community education events
β’ Oversee the RSVP process to ensure each event is well-organized and efficiently prepared
β’ Communicate through phone, email, and chat, tailoring your approach to suit each individual
β’ Follow guidance from various team members
β’ Manage competing priorities effectively and proactively raise concerns when issues arise
β’ This is a full-time position (40 hours per week, with weekend coverage required)
β’ Shift begins at 6am PST, with a five-day workweek that must include Saturday and Sunday, consisting of 8-hour shifts
β’ 1-2 years of experience in administrative or customer service roles, or possession of an undergraduate degree
β’ Proficiency in Microsoft Office, Google Drive, Zoom, and ADP
β’ Strong and empathetic communication skills: you articulate clearly, listen attentively, seek clarification, and write with clarity and professionalism
β’ High level of professionalism and effective task management: you maintain a positive attitude while juggling multiple tasks, organize information efficiently, and promptly identify issues
β’ Must be available for a full-time schedule (40 hours per week, 8-hour days) with a 6am PST start time, working five days per week including weekends
β’ Opportunity to work remotely from home
β’ Competitive hourly wage based on experience, along with potential company bonuses
β’ 18 days of paid time off and two weeks of paid parental leave
β’ Health, dental, and vision insurance coverage
β’ 401k plan with company matching and a $10,000 life insurance policy
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