Accounts Receivable Supervisor

This is a fully remote position, open to applicants in Texas.

📋 Description

• Lead and support the centralized payment posting and accounts receivable management team.

• Offer guidance, troubleshooting assistance, issue escalation, and project prioritization.

• Design, implement, and track KPIs and productivity objectives.

• Examine performance discrepancies, identify root causes, and enact process enhancements.

• Review and authorize account write-offs and adjustments in accordance with policy.

• Manage aged accounts receivable and establish guidelines to prevent recurring errors.

• Investigate, resolve, and appeal denials, including communication with payer representatives.

• Make determinations on claim adjustments, resubmissions, appeals, and other resolution strategies.

• Train internal teams and provide updates to the patient access department.

• Coordinate with the Charge Review Supervisor to facilitate payer-contract reimbursement.

• Supervise research, implementation, and training on payer regulations and revenue management guidelines.

• Manage revenue cycle special projects effectively.

• Optimize compliant and cost-effective reimbursement processes.

• Collaborate with compliance, clinical, operations, and other departments.

• Monitor staff schedules and attendance.

• Conduct interviews, hire, train, assign, supervise, and evaluate employees.

• Inspire employees and address complaints and performance challenges.

• Develop, assign, and oversee work queues.

• Assist staff with work queues and issue resolution.

• Provide temporary oversight of the payment reconciliation department.

• Maintain consistent and predictable attendance.

• Perform additional duties as assigned.

⛳️ Requirements

• High school diploma or GED.

• 2 years of equivalent experience.

• Familiarity with third-party government billing and reimbursement procedures.

• Proficiency in Excel and the Microsoft Office Suite.

• Expertise with A/R systems and related applications.

• Understanding of the revenue cycle, including denial management and payment posting.

• Knowledge of CPT and ICD coding along with associated regulations and guidelines.

• Awareness of billing and collections best practices and procedures.

• Strong skills in computer usage, time management, organization, data processing, analysis, problem-solving, communication, and multitasking.

• Capability to comprehend complex insurance issues, including proper payer assignment, adjustments, and refunds.

• Ability to effectively monitor claims processing operations.

• Competence in using computers for data entry, research, and information retrieval.

🏝️ Benefits

• Regular full-time employment.

• Monday to Friday schedule.

• 8 AM to 5 PM shift.

• Opportunities for training and development.