Accounts Receivable Specialist

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Provide training and support for accounts receivable and billing operations within designated communities.

• Oversee and manage accounts receivable balances effectively.

• Review aging reports and relay collection issues to community leadership.

• Assess resident accounts for accurate invoicing and prompt payment processing.

• Follow up on unpaid balances with residents, responsible parties, insurance companies, and other payers.

• Aid in the billing process, admissions paperwork, payer setup, and account upkeep.

• Investigate and resolve billing discrepancies, denied claims, and payment challenges.

• Ensure accurate maintenance of resident account records and related documentation.

• Provide guidance and support to Business Office Managers regarding billing and collection protocols.

• Assist in training sessions covering billing, collection, and revenue cycle processes.

• Conduct account audits to ensure compliance with company policies and regulatory standards.

• Help with payer updates, rate adjustments, and system maintenance within designated software platforms.

• Prepare and submit accounts receivable reports as required.

• Offer accounts receivable coverage during staffing shortages when necessary.

• Collaborate with operational and financial teams to address account issues and enhance collection performance.

• Support month-end accounts receivable procedures and reporting tasks.

• Ensure the confidentiality of resident and financial information.

• Perform additional duties as assigned.

⛳️ Requirements

• High school diploma or equivalent is mandatory.

• A minimum of two years' experience in accounts receivable, billing, collections, or business office roles is required.

• Previous experience in healthcare, senior living, long-term care, assisted living, or skilled nursing is preferred.

• Familiarity with insurance billing, Medicaid, Medicare, private pay, or managed care reimbursement is desired.

• Strong organizational abilities and keen attention to detail are essential.

• Proficiency in Microsoft Excel, Outlook, and Word is necessary.

• Exceptional customer service, communication, and problem-solving skills are required.

• Ability to juggle multiple priorities and adhere to deadlines is crucial.

• Willingness to travel to assigned communities as needed.

🏝️ Benefits

• Relocation assistance offered.

• Comprehensive health coverage, including medical, dental, and vision insurance.

• Paid time off, holidays, and sick leave provided.

• Life insurance included.

• Short- and long-term disability coverage available.

• 401(k) retirement plan offered.

• Mileage reimbursement for eligible work-related travel.

• Opportunities for career growth and development.

• Engage in meaningful, mission-driven work within a supportive environment.

• Work in a team-oriented setting that emphasizes exceptional patient care, collaboration, and teamwork.