Accounts Receivable Representative II

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee accounts receivable for designated payers under the guidance of the Collections Supervisor or Manager.

• Communicate with payers via telephone and manage collection reports and correspondence.

• Conduct audits on accounts and appeal denied claims as needed.

• Update accounts and recognize trends related to carrier denials.

• Facilitate the transfer of patient responsibility and manage accounts that need further insurance collection follow-up.

• Review, assess, and submit manual paper claims to payers who do not accept electronic claims or require special processing.

• Record billing activities on patient accounts and report any suspected compliance issues.

• Examine claims for accuracy and collaborate with ancillary departments for audits and record assessments.

• Rectify errors found in electronic payer reports to enhance claims submission.

• Promptly follow up on aged accounts and assist in drafting written appeals.

• Thoroughly document all collection follow-up activities.

• Track claim rejections for trends and communicate findings to departmental leaders.

• Respond to patient and third-party inquiries and resolve billing concerns.

• Aid in reviewing and addressing credit balances.

• Engage in general or special projects and participate in mandatory training.

⛳️ Requirements

• High school diploma or equivalent certification is required.

• An associate degree is preferred.

• 2 to 4 years of customer service and/or business office experience in a medical environment is preferred.

• Strong understanding of basic patient accounting processes and healthcare terminology is highly preferred.

• Proficient computer skills, including MS Word and Excel.

• Ability to maintain precision while managing multiple tasks in a fast-paced environment with low to moderate supervision.

• Excellent verbal and written communication skills, including professional telephone manners.

• Capacity to ensure the confidentiality of sensitive information and adhere to HIPAA regulations.

• Reliable in terms of both productivity and attendance.

• Outstanding organizational and time management abilities.

🏝️ Benefits

• Paid Time Off

• Health insurance

• Life insurance

• Vision insurance

• Dental insurance

• Disability insurance

• AD&D insurance

• Flexible Spending Accounts/Health Savings Accounts

• 401(k)

• Opportunities for leadership and professional development.