Accounts Receivable and Collections Specialist

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Process and resolve outstanding receivables.

• Actively engage with customers regarding overdue payments through both inbound and outbound communication.

• Negotiate payment plans and tailored arrangements for individual customers.

• Maintain documentation of calls, payment commitments, and agreements.

• Communicate in a constructive manner to resolve payment defaults amicably.

• Address outstanding receivables with customers via phone and email.

⛳️ Requirements

• Must be a resident of Turkey.

• Proficient in German at a native speaker level.

• Possess a confident and friendly telephone demeanor, even in challenging conversations.

• Basic computer literacy is required.

• Must have access to a Windows PC or laptop.

• A fully equipped home office is necessary (desk, chair, stable internet connection, and noise-cancelling headset).

• Must be reliable, motivated, and dedicated to achieving results.

• Candidates are responsible for providing their own Windows laptop or PC and headset, as the employer does not supply these.

🏝️ Benefits

• Work is completely remote.

• Working hours are from 8:00 a.m. to 5:00 p.m. German time.

• Up to 40 hours per week, Monday to Friday (weekends are free).

• Enjoy 20 vacation days plus all German public holidays off.

• Receive regular coaching in accounts receivable management and telephone communication.

• Immediate start is available.