Accounts Receivable and Collections Specialist

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Manage and resolve outstanding receivables efficiently.

• Proactively engage with customers regarding overdue payments through both inbound and outbound communications.

• Set up installment plans and customized payment arrangements.

• Maintain detailed records of calls, payment commitments, and agreements.

• Communicate in a solution-focused manner to facilitate the resolution of overdue payments amicably.

• Clarify outstanding receivables with customers via phone and email.

⛳️ Requirements

• Proficiency in German at a native-speaker level.

• A confident and friendly telephone demeanor, especially during difficult conversations.

• Basic computer skills are necessary.

• Must have access to a Windows PC or laptop.

• A fully equipped home office including a desk, chair, stable internet connection, and noise-cancelling headset is required.

• Reliability, motivation, and a strong desire to excel are essential.

• The employer does not supply a Windows laptop or PC or a headset; candidates must provide their own equipment for work purposes.

🏝️ Benefits

• Enjoy 100% remote work.

• Work hours are scheduled between 8:00 a.m. and 5:00 p.m. (German time).

• Up to 40 hours per week, Monday to Friday (with weekends off).

• Receive 20 vacation days plus all German public holidays off.

• Benefit from regular coaching in accounts receivable management and communication skills.

• Immediate start is available.