Accounts Receivable Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate and assess over 1250 Dealer Customer AR accounts through collection inquiries and efforts conducted via phone and email.

• Investigate billing discrepancies that lead to collection challenges and implement necessary corrections, which may include processing cancellation requests, issuing credits, applying misapplied payments, and writing off debts when appropriate.

• Maintain professional communication with customers.

• Collaborate closely with Sales to escalate collection issues and convey resolutions.

• Diligently document all interactions on each account.

• Achieve weekly, monthly, and quarterly collection targets for assigned accounts.

• Prepare credits and/or billing adjustments in accordance with established company protocols.

• Oversee all facets of assigned Accounts Receivable accounts, adhering to company credit and collection guidelines and policies.

• Communicate the root causes of collection issues to relevant departments.

• Provide solutions for collection issues to Management.

• Quickly identify accounts at risk before delinquency becomes unavoidable.

• Engage with external customers, Sales, and internal departments to ascertain root causes and address collection problems.

⛳️ Requirements

• Exceptional verbal and written communication abilities.

• Basic understanding of accounts receivable processes.

• Familiarity with internet and email protocols.

• Capability to learn various systems utilized for documenting collection efforts (Salesforce, Psoft).

• Ability to meet monthly AR targets set by Management.

• Capacity to analyze AR account trends and proactively address any collection challenges.

• Proficiency in Microsoft Office Suite (Excel and Word).

• Familiarity with G-Suite (Gmail, Sheets & Docs).

• Knowledge of Peoplesoft is preferred.

• Bachelor's degree required.

• Ability to thrive in a fast-paced, dynamic environment.

• 2 to 4 years of relevant work experience is required, with preference given to related fields.

• Candidates must be authorized to work in the United States.

• Employment visas cannot be sponsored at this time.

🏝️ Benefits

• Medical, Dental & Vision Healthcare Plans.

• New Hire Stipend for Home Office Set-Up.

• Generous Paid Time Off (PTO).

• Paid Holidays.

• Floating Holiday.

• Volunteer Day.

• Recharge Day.