Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Report to the Manager of Client Services

• Serve as the primary contact for a diverse portfolio of clients across various sectors

• Create tailored campaign strategies utilizing the StackAdapt platform

• Deliver regular campaign reports along with strategic solutions and optimizations to achieve KPIs

• Set up and manage advertising campaigns on the StackAdapt DSP

• Implement and troubleshoot third-party tags while creating pixels

• Identify opportunities for upselling

• Develop tools, procedures, and reports to enhance operational efficiency

• Analyze campaign performance consistently to optimize campaigns and suggest new opportunities

• Conduct in-person and virtual meetings, presentations, Quarterly Business Reviews, and training sessions

• Provide strategic thought leadership and function as a strategic advisor to clients

• Collaborate with Account Executives, Client Service support teams, and cross-functional teams to maximize customer campaign ROI

• Willingness to travel up to 20% of the time

⛳️ Requirements

• Minimum of 3 years of experience in Real-Time Bidding/programmatic expertise (DSP, Ad Network)

• Proficient in running Google AdWords, Facebook Ads, or executing campaigns via a DSP as a self-serve user

• Demonstrated success in managing client relationships and delivering exceptional service

• Focused on account retention and revenue growth

• Ability to understand and communicate technical concepts and platform-specific knowledge

• Knowledge of the latest trends and ideas in digital advertising

• Experience with complex databases is an advantage

• Candidates must reside in Western Canada, with a strong preference for the Greater Vancouver area

• Willingness to travel up to 20% of the time

🏝️ Benefits

• Highly competitive salary

• Retirement/401K/Pension Savings plans available globally

• Competitive paid time off packages, including birthdays off!

• Access to a comprehensive mental health care program

• Health benefits starting from day one of employment

• Reimbursements for working from home expenses

• Optional global WeWork membership for those seeking an alternative to their home office, with hubs in London and Toronto

• Comprehensive training and onboarding program

• Support for personal development initiatives (conferences, courses, books, etc.)

• Access to StackAdapt programmatic courses and certifications to facilitate ongoing learning

• An excellent parental leave program

• A friendly, inclusive, and supportive workplace culture

• Opportunities for social and team events!

• Annual bonuses, commissions, and equity awards may be available based on the role

• Accommodations available upon request during the recruitment process