Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Serve as the primary liaison for a diverse portfolio of clients across various sectors.

• Develop distinctive campaign strategies utilizing the StackAdapt platform.

• Deliver regular reports on campaign objectives and strategic solutions to optimize performance and achieve KPIs.

• Set up and manage advertising campaigns on the StackAdapt DSP, including the implementation of third-party tags and troubleshooting pixel issues.

• Identify opportunities for upselling and enhance services through tools, procedures, and reporting designed to boost efficiency.

• Optimize campaigns and suggest new opportunities by routinely analyzing campaign performance.

• Conduct in-person and virtual meetings, presentations, Quarterly Business Reviews, and training sessions.

• Provide strategic thought leadership and serve as a trusted advisor to clients.

• Travel up to 20% of the time.

• Collaborate with Account Executives, Client Service support teams, and cross-functional teams to maximize the return on investment for customer campaigns.

• Oversee user adoption, campaign management, client retention, and opportunities for account expansion.

⛳️ Requirements

• Over 3 years of experience in Real Time Bidding and programmatic expertise (DSP, Ad Network).

• Experience managing Google AdWords, Facebook Ads, or campaigns executed via a DSP as a self-serve user.

• Demonstrated success in managing client relationships and providing exceptional service.

• A focus on account retention and revenue growth.

• Capability to understand and articulate technical concepts and platform-based knowledge.

• Awareness of the latest trends and ideas in digital advertising.

• Experience with complex databases is an advantage.

🏝️ Benefits

• Highly competitive salary.

• Retirement/401K/Pension Savings options available globally.

• Competitive paid time off packages, including days off for birthdays!

• Access to a comprehensive mental health care program.

• Health benefits effective from the first day of employment.

• Work from home reimbursements.

• Optional global WeWork membership for those seeking an alternative to their home office, with hubs in London and Toronto.

• Comprehensive training and onboarding program.

• Support for personal development initiatives (conferences, courses, books, etc.).

• Access to StackAdapt programmatic courses and certifications to encourage continuous learning.

• An excellent parental leave program.

• A friendly, welcoming, and supportive company culture.

• Engaging social and team events!

• Annual bonuses, commissions, equity awards, and a comprehensive benefits package may be available depending on the role.