Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Serve as the primary point of contact for a diverse portfolio of clients across various industries.

• Facilitate strategic discussions with clients to identify growth potential, promote upselling, and enhance service delivery through improved tools, processes, and reporting.

• Create tailored campaign strategies utilizing the StackAdapt platform.

• Deliver regular reports on campaign objectives, strategic solutions, and optimizations to achieve set KPIs.

• Configure and manage advertising campaigns on the StackAdapt DSP, including the implementation of third-party tags and the creation/troubleshooting of pixels.

• Analyze campaign performance consistently to optimize campaigns and suggest new opportunities.

• Conduct both in-person and virtual meetings, presentations, Quarterly Business Reviews, and training sessions.

• Provide strategic thought leadership and serve as a strategic advisor to clients.

• Travel up to 20% as needed.

• Collaborate with Account Executives, Client Service support teams, and cross-functional teams to enhance customer campaign ROI.

⛳️ Requirements

• Over 3 years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network).

• Proficiency in running Google AdWords, Facebook Ads, or executing campaigns through a DSP as a self-serve user.

• Demonstrated success in managing client relationships and delivering exceptional service.

• Focus on account retention and revenue growth.

• Capability to understand and communicate technical concepts and platform-specific knowledge.

• Awareness of the latest digital advertising trends and innovations.

🏝️ Benefits

• Highly competitive salary.

• Global retirement/401K/pension savings options.

• Attractive paid time off packages, including birthdays off!

• Access to an extensive mental health care program.

• Health benefits starting from day one of employment.

• Reimbursements for working from home expenses.

• Optional global WeWork membership for those seeking an alternative to their home office, with hubs in London and Toronto.

• Comprehensive training and onboarding program.

• Support for personal development initiatives, including conferences, courses, and books.

• Access to StackAdapt programmatic courses and certifications to encourage continuous learning.

• An excellent parental leave program.

• A friendly, welcoming, and supportive workplace culture.

• Engaging social and team events!

• Annual bonuses, commissions, and equity awards may be available depending on the role.