Account Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact for clients and a key strategic partner.

• Lead diverse teams across media, analytics, strategy, creative, web development, finance, and project management.

• Manage integrated campaign strategies and their execution from initial briefs and planning to performance evaluation and optimization.

• Set goals, budgets, KPIs, and priorities in collaboration with clients and internal teams.

• Gain insights into clients’ businesses, industries, competitive environments, and growth prospects.

• Spot opportunities to extend agency services and collaborate with agency experts to develop solutions.

• Conduct client meetings and deliver presentations on performance, creative, strategic, and financial recommendations.

• Ensure that deliverables meet quality standards and are aligned with client goals.

• Oversee budgets, forecasts, invoicing, and overall client satisfaction.

• Facilitate smooth execution across media, analytics, strategy, creative, and other agency functions.

• Identify dependencies and potential issues, resolving them proactively to prevent client-facing problems.

• Assess campaign performance, extract insights, and inform testing and optimization strategies.

• Create testing roadmaps for creative, audience targeting, and channel mix.

• Collaborate with channel leads on reporting, insights, and suggested next steps.

• Integrate channel-specific insights into comprehensive, client-ready recommendations.

• Partner with senior leadership to tackle performance, financial, and staffing requirements.

• Monitor account profitability and scope management while assisting with budget and SOW discussions.

• Mentor, coach, and develop members of the Client Services team.

• Promote collaboration, cross-functional relationships, efficient workflows, and a culture of accountability within the team.

⛳️ Requirements

• Over 8 years of experience in an advertising agency, ideally in media and/or creative sectors.

• 1 to 3+ years of management or mentorship experience.

• Demonstrated success in leading integrated, cross-channel strategies and cultivating strong client relationships.

• In-depth understanding of full-funnel media, performance marketing, and relevant KPIs.

• Experience with various digital media formats, including Paid Social, Paid Search, Video, Programmatic, and CTV.

• Background in traditional media, such as Linear, Audio, and OOH.

• Familiarity with DTC brands and leading strategic creative initiatives.

• Capable of creating pivot tables and performing sales and performance data analysis.

• Proven ability to lead large, cross-functional teams and manage multiple priorities effectively.

• Outstanding communication and presentation skills, coupled with strong critical thinking and problem-solving capabilities.

• Willingness to travel and provide client support beyond regular business hours when necessary.

• Experience or residence in the Chicago area is a plus.

• Background in website strategy and development management is advantageous.

🏝️ Benefits

• Quarterly profit-sharing program.

• 401(K) plan with employer matching (and immediate eligibility).

• 4 to 6 weeks of paid time off (PTO).

• 12 paid holidays.

• 12 to 18 weeks of paid family and medical leave.

• Monthly Work-From-Home stipend.

• Medical, Dental, and Vision insurance.

• Flexible First environment with opportunities for virtual and in-person connections.

• Commitment to investing in employees, technology, and tools.

• Comprehensive compensation package including benefits, perks, and a profit-sharing bonus.