YouTube Strategist – Customer Success Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Responsible for creating and executing effective strategies to enhance our clients' YouTube Channels.

• Cultivating and maintaining robust relationships with clients.

• Ensuring clients are satisfied with the products and services provided.

• Offering hands-on assistance with YouTube growth, video marketing, and video production.

• Preparing and participating in client workshops.

• Compiling performance reports for clients.

• Collaborating closely with the Sales and Product teams.

• Managing accounts and guiding clients towards achieving success on YouTube.

⛳️ Requirements

• A passion for YouTube and video content.

• Owning a personal YouTube channel is a significant advantage.

• Proficiency in English is essential (additional languages are a plus).

• A confident, customer-centric communication style, both written and verbal.

• Capability to establish and maintain strong client relationships.

• Excellent problem-solving and analytical abilities.

• Bonus points for prior experience in:

• Initial exposure to SEO, online marketing, video production, or consulting.

• Familiarity with YouTube Studio, Google Analytics, and Search Console.

• Experience in video production.

• Working in an agency environment.

• Experience in a SaaS startup.

🏝️ Benefits

• Opportunity to work with leading international brands.

• Space and recognition for your own ideas and enhancements.

• Knowledge transfer and training in video marketing, SEO (especially Video SEO), and consulting.

• Flexible working hours (possibility to work full-time or part-time).

• Remote-first culture – work from anywhere.