Yield & Revenue Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and develop the river cruise revenue management function, implementing best-practice processes, governance, and tools.

• Create and execute comprehensive pricing, yield, and inventory strategies for all sailings, cabins, itineraries, markets, and distribution channels.

• Collaborate with Deployment Planning to synchronize pricing strategies with capacity planning and fleet deployment.

• Take ownership of fare-setting, cabin category pricing, promotional strategies, discounting guidelines, and override governance.

• Oversee daily and strategic inventory decisions, including cabin optimization, holds, group allotments, and over/under-allocation across channels.

• Ensure the accurate and timely setup of products, pricing, promotions, and offers across all systems.

• Develop precise and dynamic demand forecasts by sailing, itinerary, region, and channel.

• Analyze market trends, competitive pricing, pace, and historical performance to inform revenue decisions.

• Design and maintain dashboards to monitor load factor, revenue per guest, yield, pace, and promotional effectiveness.

• Partner with Sales and D2C Marketing to ensure that pricing and offers align with channel strategy, revenue goals, and the overall Trafalgar revenue plan.

• Work collaboratively with the Touring Yield & Revenue Team to enhance cross-selling opportunities.

• Coordinate with Product, Operations, and Uniworld to ensure that the commercial plan reflects guest value, cost structures, and operational considerations.

• Collaborate with Finance on budgeting, forecasting, and performance reporting.

• Assist in developing the onboard revenue strategy, which includes excursions, drinks packages, experiences, retail, and future concessions.

⛳️ Requirements

• Over 5 years of progressive experience in revenue management or yield management within the cruise, travel, or hospitality sectors.

• Proven success in building or transforming a revenue management function.

• Experience in managing pricing and inventory in a multi-channel, multi-region setting.

• Strong commercial acumen with a track record of achieving revenue, yield, and load factor targets.

• Experience working collaboratively with Sales, Marketing, Product, and Finance in a matrixed or functional organization.

• Highly analytical mindset with an advanced ability to interpret complex data sets.

• Strong leadership capabilities with the ability to influence cross-functional partners.

• Expert knowledge of pricing strategy, demand forecasting, and yield optimization.

• Exceptional communication skills, with the ability to present insights and recommendations clearly to senior leadership.

• Detail-oriented, structured, and comfortable in a fast-paced, high-growth environment.

• Familiarity with revenue management platforms (cruise, hospitality, or travel RM systems).

• Proficiency in Salesforce CRM.

• Advanced skills in Power BI and Excel (including pivot tables, modeling, and automation).

• Proficient in Microsoft Office Suite (PowerPoint, Outlook, Word).

🏝️ Benefits

• International travel required – Up to 10% domestic and international travel (ship visits, product reviews, supplier/partner meetings)