People Services Specialist – 12month FTC

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Provide precise generalist guidance and support to Employees & Managers regarding HR Policies and procedures.

• Deliver administrative and transactional assistance throughout the Employee Lifecycle.

• Oversee task completion in Workday and effectively resolve queries.

• Encourage compliance and self-service through Workday and associated tools.

• Collaborate closely with colleagues in People Services, Payroll, Benefits, HRIS, and Business Unit P & C teams to ensure a cohesive and positive employee experience.

⛳️ Requirements

• CIPD (or equivalent) qualification.

• Previous, verifiable experience in providing HR administration and transactional support.

• Understanding of basic employment law and HR/Payroll practices is advantageous.

• Familiarity with cloud-based HRIS systems and ticket management systems (preferably Workday and ServiceNow).

• Methodical and organized, capable of meeting deadlines and prioritizing a busy and varied workload.

• Strong attention to detail, responsiveness, and a customer service-oriented mindset are essential.

• Excellent interpersonal communication skills with the ability to cultivate strong, positive relationships.

• Capacity to work flexibly, organizing and prioritizing workloads to meet business needs.

• Proactively identifies customer needs and takes ownership of resolving customer complaints.

• Ability to quickly adapt to changing priorities.

• Capability to work across all levels of the organization.

• An enthusiastic individual eager to learn.

• Proficient in IT skills (Microsoft Office including Outlook, Excel, PowerPoint, and SharePoint).

• Resilience and determination to see tasks through to completion.

• Initiative and drive to continually identify ‘better ways’ of working to enhance efficiency.

🏝️ Benefits

• Remote based role

• Private medical insurance

• Pension scheme

• Generous annual leave entitlement

• Learning and development opportunities