Working Student, Event Management, Customer Support

This is a fully remote position, open to applicants in Germany.

📋 Description

• Deliver dependable and personal assistance to our exhibitors, partners, and speakers from the preparation phase through to post-event follow-up.

• Engage in friendly and professional phone conversations with current customers while aiding in ticket sales.

• Ensure prompt email communication, leaving no inquiry unaddressed.

• Compile summaries and weekly reports to assist our team in maintaining an overview.

• Assist with organizational and administrative tasks, and perform independent research (e.g., hotels, restaurants, or pricing comparisons).

• Acquire practical experience in areas such as email marketing and the creation of social media content.

⛳️ Requirements

• Currently enrolled student (m/f/d)

• Preferably some initial experience in customer support or communications

• Optional: basic knowledge of common content design tools (e.g., Canva)

• Proactive thinking and acting abilities

• Solution-focused mindset

• Enthusiasm for tackling diverse tasks and being a collaborative team member

• Capability to work independently in a structured and goal-oriented manner

• High standards for personal and team quality, with the ability to manage stressful situations effectively

• Excellent written and spoken German with strong spelling skills

🏝️ Benefits

• Exceptional work-life balance with the option for 100% remote work

• Flexible working hours — standard compensatory time off for additional hours on your flexitime account (10 hrs/week, typically 2 hrs per day)

• Permanent employment contract

• Competitive compensation with various bonuses

• A diverse and supportive team offering experience, structured guidance, openness, and a strong team spirit

• A collegial environment with flat hierarchies

• Company-sponsored events several times a year