Fraud Prevention Analyst – L1

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Investigate and resolve fraud cases

• Implement operational decisions related to fraud prevention

• Convert findings from investigations into actionable insights

• Suggest automation to minimize manual tasks

• Safeguard customers by maintaining an efficient fraud operation

• Collaborate with Fraud, Analytics, Compliance, Credit Operations, and Collections teams

⛳️ Requirements

• 2 to 4 years of experience in fraud investigation and prevention or risk management

• Strong research, documentation, and communication skills to report findings and coordinate changes with Operations and Technology teams

• Experience in data analysis using advanced SQL and, preferably, Python, leveraging Artificial Intelligence tools

• Ability to self-learn and adapt in dynamic and fast-paced environments

• Intermediate English level, sufficient for reading technical documentation and following up on tickets with vendors

• Knowledge of consumer behavior, alternative data sources, and digital credit platforms

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development