Working Student – Customer Support

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assist in the analysis and resolution of technical challenges within customer environments.

• Provide support to customers regarding inquiries related to the software.

• Enhance support procedures for improved efficiency.

• Play a role in the administration, monitoring, and enhancement of SaaS environments.

• Collaborate closely with members of the customer organization.

• Work in partnership with developers to identify and resolve issues.

⛳️ Requirements

• Currently pursuing a degree in Computer Science, Informatics, or a related field.

• Interest in Kubernetes environments; prior experience is an advantage.

• Ability to work independently with a solution-focused mindset.

• Friendly and empathetic approach to customer interactions.

• Basic experience with Linux, networking, or REST APIs is beneficial.

• Proficiency in German.

• Strong command of English.

🏝️ Benefits

• Engage in exciting projects with opportunities to take on responsibilities rapidly.

• Flexible working options (remote, in-office, or hybrid).

• Modern office located in the center of Hanover.

• Access to contemporary hardware and software solutions.

• Corporate benefits including exclusive employee discounts and special offers from numerous partner companies.

• A motivating and adaptable work environment that encourages creativity and collaboration.