Customer Service Representative, Trilingue

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Provide customer support via chat and phone regarding products, orders, quality, and assistance.

• Ensure an exceptional service experience.

• Keep up-to-date knowledge of products and processes.

• Collaborate with QA, training, and Team Leads.

• Communicate progress, questions, and opportunities with the team.

⛳️ Requirements

• Proficiency in English and French, with verbal and written communication skills at C1 level.

• A minimum of 8 months to 1 year of experience in a call center environment.

• Ability to multitask and solve problems effectively.

• Flexibility for rotating schedules, including weekends.

• Pass skills assessment test.

• Availability from Monday to Sunday.

• Basic secondary education.

• Advanced English proficiency.

• Advanced French proficiency.

🏝️ Benefits

• Connectivity allowance.