Working Student – Customer Service, Renewable Energy

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the customer support team in daily operations and ongoing projects throughout Europe.

• Deliver technical support to customers via email and phone.

• Guide end users on inquiries related to sales and products.

• Handle complaints and manage product returns.

• Conduct regular audits and enhance existing internal processes.

• Participate in new and innovative project initiatives.

• Work flexibly from home while maintaining consistent communication with colleagues and management.

⛳️ Requirements

• Currently enrolled in a degree program related to energy engineering, environmental engineering, engineering, engineering management, or a similar discipline.

• Passion for renewable energy and a preference for engaging with people.

• Initial hands-on experience in photovoltaics is beneficial or a strong interest in the area.

• Ability to think conceptually and adopt a broader viewpoint.

• Organized, self-reliant, and detail-oriented in work approach.

• Proficient in German and possess good English language skills.

• Availability to work up to 20 hours per week.

• Willingness to commit to a role for a minimum of 6 months.

🏝️ Benefits

• Up to 20 hours of work per week.

• Option for home office or remote work.

• Flexible arrangements for working from home.

• Minimum employment term of 6 months.

• Regular engagement with colleagues and management.

• Chance to contribute to new and innovative projects.