WMS Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• The Warehouse Marketing Support (WMS) Manager will be tasked with enhancing the visibility of the Costco Auto Program at Costco Warehouses.

• This position involves establishing connections within assigned territories via a mix of virtual and onsite meetings.

• Independently oversee assigned territories and client relationships to boost program exposure and brand recognition.

• Cultivate and sustain strong relationships with client decision-makers while ensuring alignment with their goals and objectives.

• Deliver exceptional client service and demonstrate a consistent commitment to the long-term success of partnerships.

• Design and implement territory-specific marketing strategies to enhance program visibility and member engagement.

• Create and execute marketing campaigns to support new product introductions and promotional initiatives.

• Conduct research and field observations to monitor competitor activities, informing strategic recommendations.

• Stay updated on product knowledge and industry trends to effectively convey program value and the company vision.

• Independently manage and schedule all travel, including air and ground transportation.

• Travel to warehouse locations for at least 26 weeks annually to support program execution and client engagement.

• Oversee the complete execution of programs, ensuring material receipt, placement accuracy, vehicle display readiness, and necessary photo documentation.

• Ensure that all documentation, confirmations, surveys, and follow-up records are accurately completed and timely submitted.

• Identify and escalate execution risks or compliance gaps with clear context and suggested actions.

• Maintain consistent and precise program messaging across all interactions and presentations.

• Analyze and report key metrics, including individual, district, and regional data to support strategic decisions related to marketing, displays, and program education.

• Record all warehouse activities in the internal CRM system, including contacts, displays, visit evaluations, and communication notes.

• Collaborate with internal teams, dealerships, and warehouse leadership to ensure timely program execution and resolve field issues.

• Conduct both virtual and onsite educational presentations for managers and personnel.

• Work closely with your supervisor to ensure alignment on marketing trends, opportunities, and territory objectives.

• Engage directly with clients to assess their needs and propose value-added solutions that enhance program performance.

• Carry out all responsibilities with professionalism, attention to detail, and accountability in line with a client-facing field leadership role.

⛳️ Requirements

• Bachelor’s degree or 3+ years of relevant experience, or an equivalent combination of education and experience.

• Valid driver’s license and the capability to lift up to 50 lbs.

• Willingness to travel 50% of the year (26+ weeks), which includes overnight, multi-state, and occasional international trips.

• Capable of independently planning and managing all travel logistics.

• Outstanding communication, presentation, and writing skills, including confident delivery of onsite and virtual presentations.

• Strong active listening, objection handling, and multi-level communication skills.

• Proficient in employing effective active listening and questioning techniques to understand client needs and guide discussions.

• Highly organized, detail-oriented, and proficient in time management.

• Ability to formulate long-term strategies while achieving short-term goals.

• Self-motivated, capable of working independently with minimal supervision, and effective in team settings.

• Friendly, professional demeanor complemented by a positive attitude.

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).

• Comfortable with navigating virtual meeting platforms and related technology.

• Strong problem-solving skills, strategic thinking, and ability to identify opportunities for increasing program awareness.

• Creative communicator able to translate analytical insights into compelling marketing strategies.

• Adaptable in fast-paced environments with changing priorities.

• Demonstrates curiosity and a commitment to continuous learning and skill enhancement.

• Excellent interpersonal skills for building strong relationships with clients, internal teams, and external partners.

• Capable of managing and supporting warehouse relationships while independently scheduling and executing field visits.

🏝️ Benefits

• None provided