Wholesale Dispatcher

This is a fully remote position, open to applicants in California.

📋 Description

• Receive customer orders via telephone

• Input orders into proprietary software

• Coordinate delivery schedules with the trucking company

• Address loading discrepancies with trucking companies

• Engage with customers and/or sales staff through email, phone, or text regarding order confirmations or issues

• Conduct data entry for daily pricing emails and other general data tasks

• Establish new customers in the pricing system

• Adjust markups or configurations for existing customers in pricing software as directed by management

• Collaborate with the invoicing team to ensure accurate billing for customers

• Relay information about pricing-day promotions to the accounting department

⛳️ Requirements

• Availability for flexible working hours

• Collaborative team player with strong communication skills, proactive, and self-driven

• Excellent communication and customer service abilities across phone, email, and text

• Detail-oriented with precise data entry and organizational skills

• Problem-solver capable of managing delivery and scheduling challenges

• Proficient in Microsoft Office and dispatch/logistics software preferred

• Open to working on-call during weekends

• A background check may be required as a condition of employment

🏝️ Benefits

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Paid vacation, sick leave, and company holidays

• Discounts for employees and on fuel

• Opportunities to gain knowledge in wholesale operations and advance within the company

• Employee fuel incentives: 0.10 cents off a gallon after 6 months to 3 years; 0.30 cents off a gallon after 3 to 5 years; 0.40 cents off a gallon after 5+ years

• Maximum of 20 gallons and 2 fill-ups per week for fuel incentive