Web Producer II

This is a fully remote position, open to applicants in Washington.

📋 Description

• Enhance engagement across Smartsheet’s online platforms by implementing content strategies and working closely with stakeholders to create and publish web pages.

• Assist with ongoing website updates and larger web initiatives.

• Oversee and manage optimization efforts for the Digital Experience Optimization (DXO) program from initial concept to launch.

• Coordinate A/B testing and personalization experiments using Optimizely.

• Take ownership of web page publishing through the Drupal CMS.

• Collaborate with the Marketing Analytics lead to extract data and generate Analytics Reports.

• Analyze website user metrics, traffic, bounce rates, and other performance indicators to assess and direct web initiatives.

⛳️ Requirements

• 3-5 years of experience in web production and CMS publishing (preferably with Drupal).

• Proven ability to collaborate effectively with internal and external stakeholders while representing the brand.

• Insight into the strategic, creative, and technical personas of the website audience and customer journey.

• Exceptional written and verbal communication abilities.

• Basic understanding of SEO principles.

• Experience with brand website content and operations.

• Familiarity with HTML/CSS; knowledge of JavaScript is advantageous, but not mandatory.

• General understanding of image and asset creation and optimization for the web.

• Flexibility to quickly adapt priorities and change direction as needed.

• Willingness to contribute to additional projects as business needs arise.

• Some knowledge of website A/B testing.

• Experience in website publishing and content management (preferably with Drupal).

• Curiosity regarding all facets of Digital Marketing and product offerings.

• 1-2 years of SEO experience.

• 2-3 years of experience using Google Analytics.

• Experience in creating Web Insight reports.

• Experience in developing chatbot experiences.

• Legally authorized to work in the U.S. on an ongoing basis.

• Self-motivated individual capable of working with minimal supervision.

• Strong attention to detail and accountability.

• Excellent grammar skills and a willingness to acquire domain knowledge.

• Ability to manage multiple tasks across various projects.

• Strong ability to build relationships.

🏝️ Benefits

• Employer-subsidized medical, vision, and dental coverage for full-time employees.

• 401k Match to assist you in saving for your future (50% of your contribution up to the first 6% of your eligible pay).

• Monthly stipend to enhance your work and productivity.

• Flexible Time Away Program, along with Sick Time Off.

• U.S. employees are automatically enrolled in Smartsheet-sponsored life insurance, as well as short-term and long-term disability plans.

• U.S. employees receive 12 paid holidays each year.

• Up to 24 weeks of Parental Leave.

• A personal paid Volunteer Day to support community involvement.

• Opportunities for professional growth and development, including access to Udemy online courses.

• Company-funded perks, including a counseling membership, local retail discounts, and a personal Smartsheet account.

• Teleworking options from any registered location in the U.S. (role-specific).

• Market-competitive incentive opportunities.