VP, Strategic Account Executive – Virtual

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Act as a trusted advisor to CHROs and senior client leaders, confidently presenting and fostering executive-level relationships.

• Build strong credibility with clients by grasping delivery nuances, assisting teams during escalations, quality issues (E&Os), and negotiating change orders.

• Leverage this credibility and executive presence to expand connections within client organizations, engage with additional leaders, identify challenges, and connect them to Alight’s solutions.

• Oversee renewal and retention strategies, including preparation, presentation, and negotiation, to ensure long-lasting client satisfaction.

• Embrace a client-first, growth-oriented mindset by utilizing existing access and relationships to cross-sell and broaden business opportunities.

• Work collaboratively with internal partners to tackle client challenges, coordinate resources, and deliver ROI/VOI-driven solutions.

• Customize deal approaches to align with client personalities and processes, creating tailored solutions instead of generic strategies.

• Conduct regular performance assessments with clients to share results, address concerns, and identify new growth opportunities.

⛳️ Requirements

• Over 5 years of experience in account management, client success, or strategic sales within HR, consulting, brokerage, healthcare, or similar industries.

• Proven success in managing mid-to-large employer accounts (5,000+ employees).

• Professional demeanor with strong executive communication, influencing, and negotiation abilities.

• In-depth knowledge of Alight’s solutions and delivery, with the capacity to navigate client-specific nuances.

• Strong problem-solving capabilities with a talent for crafting innovative, client-centric strategies.

• A growth mindset with a demonstrated ability to identify and capitalize on expansion opportunities.

• A collaborative approach and a dedication to fostering long-term client partnerships and retention.

• Excellent organizational, administrative, and interpersonal skills, with a strong aptitude for managing complex relationships.

• Exceptional negotiation and influencing skills, capable of persuading and collaborating effectively with clients, brokers, team members, and leadership.

• Demonstrated ability to achieve goals and manage a complex portfolio of accounts.

• Proficient in facilitating strategic planning discussions, aiding clients in defining and achieving key objectives.

🏝️ Benefits

• Health, dental, and vision coverage starting on Day One.

• Wellbeing programs.

• Retirement plans with contribution matching.

• Generous time off.

• Parental leave.

• Continuing education opportunities.

• Career growth prospects.

• Flexible working arrangements.