VP of Product

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Spearhead the evolution of Perch into a community solar marketplace driven by AI and platform capabilities.

• Take ownership of the product strategy and roadmap for Perch’s core platform, prioritizing automation, simplification, and sustainable scalability.

• Automate critical high-risk and high-touch workflows related to onboarding, billing, exception handling, and various operational processes.

• Develop configurable, data-driven systems aimed at enhancing customer acquisition, enrollment, and service delivery.

• Enhance acquisition flows across B2C, B2B, partner-led, and channel-based models, focusing on conversion rates, acquisition costs, and minimizing enrollment friction.

• Integrate AI into workflows for acquisition, enrollment, billing, and service operations.

• Oversee partner and developer experiences, encompassing portals, workflows, APIs, and data transparency.

• Provide reporting and analytics capabilities that ensure reliable performance visibility and compliance-ready reporting.

• Guarantee that regulatory and market requirements are incorporated into robust platform logic.

• Collaborate across functions including Engineering, Operations, Finance, Legal, Sales, and Business Development.

• Lead the product organization by cultivating a strong team, defining roles, and establishing practices driven by outcomes.

⛳️ Requirements

• Over 10 years of experience in product management, including senior leadership roles with responsibility for a diverse product portfolio or platform.

• Experience collaborating with offshore product and engineering teams.

• Extensive experience in building and scaling products within complex, regulated, or operationally intensive environments.

• Background in managing two-sided or multi-sided marketplaces and addressing the needs of various stakeholders.

• Demonstrated success in driving automation and simplifying workflows through product initiatives.

• Experience supporting both B2C and B2B users, including external partners.

• Strong analytical capabilities with a history of using data to inform product decisions and prioritize initiatives.

• Practical experience implementing AI-enabled tools or workflows in product, operations, analytics, or customer-facing processes is advantageous.

• Proven track record of building and leading high-performing product teams.

• Excellent skills in cross-functional leadership and communication.

• Experience in energy, utilities, fintech, or related marketplaces is highly preferred.

• A strong passion for clean energy and mission-driven initiatives.

🏝️ Benefits

• A remote-first culture – work from wherever you feel most productive and comfortable.

• Flexible paid time off.

• 13 company holidays along with Summer Fridays.

• 12 weeks of paid parental leave.

• 80–95% company-paid medical, dental, and vision coverage.