VP of Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead Feathr's engineering teams in enhancing, solidifying, and advancing its existing nonprofit marketing platform.

• Collaborate with the CEO to establish the technology vision and operational strategy.

• Elevate execution, mentorship, and process standards alongside technology leads.

• Recognize and prioritize areas of technical debt, performance enhancements, reliability, and customer-facing improvements.

• Foster engineering management capabilities by mentoring and developing technology leads.

• Assess the necessity for formal management roles within the team.

• Supervise the planning and execution of product improvements and upgrades.

• Ensure quality assurance and service readiness.

• Manage budget, performance evaluations, and career growth for technology leads and the wider team.

• Define, monitor, and report on product maturity metrics including defect rates, performance, uptime/reliability, support resolution times, and customer satisfaction.

• Balance customer requirements and support escalations with overarching product priorities.

• Engage daily with Product, Customer Success, Managed Services, and other cross-functional stakeholders.

• Define and enhance the technical support triage process and stakeholder interactions.

• Allocate limited engineering resources to maximize customer impact.

• Participate in customer calls as necessary to provide a technical perspective.

• Maintain comprehensive documentation of engineering processes, decisions, and standards.

• Lead Feathr's transformation in AI by establishing practices and standards related to Claude and agentic AI.

⛳️ Requirements

• Over 6 years of experience in engineering leadership roles.

• More than 10 years of formal software development experience.

• Proven experience leading through a mature or steady-state product phase.

• Experience in developing technology leads into engineering managers or establishing a management layer.

• Familiarity with the adoption, rollout, and governance of AI coding tools across engineering teams.

• Experience in managing metrics related to the impact of AI coding tools.

• In-depth knowledge of modern software architecture, cloud infrastructure, and development practices.

• A successful track record of improving product quality, performance, or usability within an established codebase.

• Strongly preferred experience in B2B SaaS.

• Experience in MarTech or related verticals is an advantage.

• Comfortable engaging in discussions regarding architecture, code quality, and roadmap planning.

• Excellent communication skills across engineering, executive, and customer-facing audiences.

• Must reside within the United States.

• Must be legally authorized to work in the United States.

• Must not require employment visa sponsorship.

🏝️ Benefits

• Annual performance bonus.

• Equity options.

• Fully remote work environment.

• Health insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Paid vacation days.

• Paid sick leave.

• Paid holidays.

• Extended winter break.

• Parental leave.

• Wellness reimbursement credit.

• Home office stipend.

• Budget for professional development.

• Opportunities for team hangouts and events.

• A supportive and motivated team.