VP, Infrastructure

📋 Description

• Integrate TechOps Teams: Merge the infrastructure teams from acquired entities into a unified global function with standardized processes, tools, titles, and culture.

• Promote Cultural Change: Foster a culture of urgency, ownership, and action across all global infrastructure teams, leveraging AI-driven workflows to enhance speed.

• Develop Organizational Framework: Create an organizational structure that simplifies operations and maximizes speed, removing redundancies and defining clear ownership, accountability, and escalation paths for around 150 employees.

• Cultivate Talent Pipeline: Lead workforce planning, skills enhancement, and talent acquisition to guarantee that the organization possesses the necessary capabilities for a modern, cloud-focused infrastructure environment.

• Manage Core Infrastructure: Operate and optimize both on-premises and cloud data centers, networking, server and container virtualization, operating systems, databases, and L3 customer system support.

• Spearhead Cloud Modernization: Direct cloud migration and modernization efforts, optimizing the equilibrium between on-premises and cloud infrastructure for cost-effectiveness, performance, and reliability.

• Establish Operational Excellence: Set and uphold SLAs, incident management, disaster recovery, and business continuity standards across the entire infrastructure landscape.

• Implement Monitoring & Automation: Introduce comprehensive monitoring, observability, and automation to enhance system reliability and minimize mean time to resolution.

• Oversee End-User Technology: Manage employee hardware lifecycle, productivity software deployment, and L2 internal user support for a global workforce.

• Advocate for AI Adoption: Promote enterprise-wide use of AI-powered tools and agentic workflows within the infrastructure organization, fostering a culture of speed through intelligent automation.

• Optimize Enterprise Platforms: Manage and refine the portfolio of enterprise systems including NetSuite (Finance), Coupa (Procurement), Workday (HR), and Salesforce (Sales), ensuring alignment with business processes and organizational priorities.

• Collaborate with Business Leaders: Work alongside Finance, Procurement, HR, and Sales executives to translate operational needs into system capabilities and encourage adoption.

• Manage Vendor Relations: Supervise vendor partnerships, contract negotiations, and total cost of ownership for enterprise platforms.

• Implement a structured quarterly planning process with a strong commitment to frequent, predictable releases across all infrastructure services.

• Provide real-time insights to the executive team and organization regarding ongoing work, scheduled release dates, and capacity aligned with strategic initiatives.

⛳️ Requirements

• Over 15 years of progressive experience in infrastructure technology leadership.

• More than 5 years in a VP or senior director role managing large, globally distributed infrastructure teams.

• Proven track record of transforming infrastructure organizations in multi-entity or post-acquisition settings.

• In-depth knowledge of data center operations, cloud platforms (AWS, Azure, GCP), networking, virtualization, container orchestration, and database management.

• Significant experience managing enterprise systems such as NetSuite, Workday, Salesforce, or Coupa in a complex, multi-business-unit environment.

• Demonstrated success in implementing operational excellence frameworks, including ITIL, SRE practices, and DevOps methodologies.

• Hands-on experience with or strong belief in AI-assisted tools and automation practices within infrastructure and operations teams.

• Outstanding leadership and team-building capabilities, with the ability to inspire urgency, set high standards, and nurture talent at all levels.

• Strong executive communication and presentation skills, with the ability to influence C-suite decision-making and provide strategic guidance.

• Experience operating in private equity-backed or high-growth environments with a focus on both growth and operational efficiency.

• Background in data-intensive or analytics-driven sectors, particularly in automotive, financial services, or information services (preferred).

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; advanced degree preferred.

🏝️ Benefits

• JD Power is dedicated to fostering a diverse workforce.

• Qualified candidates will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

• If you require accommodations during the recruitment and selection process, please contact tarecruitment@jdpa.com.

• JD Power ensures that your personal data is not disclosed to unauthorized third parties.

• JD Power may occasionally enlist third parties to act on its behalf.

• You consent to the possibility that your personal data may be transferred and/or disclosed to any company within the JD Power group of companies, as well as to third parties acting on behalf of JD Power, including transfers to servers and databases outside the country where you provided your personal data to JD Power.