VP, Experience Strategy

This is a fully remote position, open to applicants in Germany.

📋 Description

• Lead a high-performing team in the creation of data-driven, omnichannel experiences.

• Foster cross-disciplinary collaboration to design and execute innovative customer experiences.

• Establish a vision for transforming the customer experience.

• Build essential relationships both internally and externally.

• Exhibit a thorough understanding of financials and take ownership of team utilization.

• Identify and tackle critical moments in the customer journey.

• Collaborate with Analytics to refine and enhance the Omnichannel Plan.

• Write tactical briefs that ensure alignment with brand strategy.

• Mentor team members in Experience Strategy expertise.

• Contribute strategic insights to support new business initiatives.

⛳️ Requirements

• Bachelor’s degree in marketing, communications, or a related field.

• A minimum of 12 years of experience in Omnichannel Strategy, Experience Strategy, Digital Strategy, or a similar area.

• Over 3 years of experience in people management, including leading and developing a team.

• Background in the Pharmaceutical, Biotech, or Healthcare Marketing sectors.

• Outstanding communication and presentation abilities.

• Strong analytical and user experience skills.

• Proficient in Microsoft Office tools (e.g., PowerPoint, Word, Excel, etc.).

• Experienced with digital collaboration and journey mapping tools (e.g., Miro, Mural, Airtable).

• Familiar with marketing automation and CRM platforms (e.g., Veeva, Salesforce Marketing Cloud, Adobe, etc.).

• Skilled in utilizing AI systems and frameworks.

🏝️ Benefits

• Health insurance

• Professional development opportunities