Virtual Sales Team Lead – Healthcare

This is a fully remote position, open to applicants in Kenya.

📋 Description

• Lead, guide, mentor, and inspire a virtual healthcare sales team to meet both individual and departmental sales objectives.

• Formulate and execute strategic sales plans aimed at driving revenue growth and enhancing market share within the healthcare industry.

• Oversee the team's sales pipeline and assess performance using CRM systems and sales dashboards.

• Facilitate virtual coaching sessions, conduct performance evaluations, and hold team meetings to promote ongoing improvement.

• Establish and nurture strong relationships with hospitals, clinics, diagnostic centers, pharmacies, laboratories, healthcare professionals, and other key stakeholders through virtual means and occasional face-to-face interactions.

• Recognize new business opportunities and devise strategies to boost sales and market penetration.

• Manage virtual client presentations, product demonstrations, negotiations, and the development of proposals.

• Keep track of healthcare industry trends, competitor actions, and customer requirements to uncover business opportunities.

• Generate precise sales forecasts, budgets, and reports on sales performance weekly, monthly, and quarterly.

• Collaborate with marketing, clinical, customer support, and operations teams to ensure smooth service delivery.

• Ensure prompt follow-up on sales leads, customer queries, quotations, and proposals.

• Recruit, onboard, train, and develop healthcare sales representatives.

• Maintain adherence to company policies, healthcare regulations, and ethical sales practices.

• Address escalated customer issues swiftly while upholding high levels of customer satisfaction.

• Utilize CRM systems, virtual meeting platforms, and other digital tools to track team productivity and customer engagement.

• Engage in virtual conferences, webinars, and networking events to showcase the company's products and services.

• Execute any additional duties as assigned by management.

⛳️ Requirements

• Bachelor's Degree in Sales and Marketing, Business Administration, Commerce, Pharmacy, Biomedical Sciences, Nursing, Medical Laboratory Sciences, or a related healthcare discipline.

• A minimum of 5 years' experience in healthcare sales, with at least 2 years in a supervisory or leadership capacity.

• Demonstrated experience in selling healthcare products, medical devices, pharmaceuticals, diagnostics, laboratory solutions, or healthcare services.

• Experience in leading or managing a remote/virtual sales team is highly preferred.

• Strong comprehension of the healthcare industry and healthcare procurement processes.

• Exceptional leadership and virtual team management abilities.

• Robust business development and account management skills.

• Excellent sales, negotiation, and presentation capabilities.

• Strong communication and interpersonal skills.

• High level of digital literacy and proficiency in virtual collaboration platforms.

• Strong analytical, planning, and problem-solving capabilities.

• Ability to motivate and manage a high-achieving remote sales team.

• Outstanding organizational and time management skills.

• Customer-oriented with strong relationship-building abilities.

• Ability to work independently with minimal oversight.

• High degree of integrity, professionalism, and accountability.

🏝️ Benefits

• Professional certification in Sales or Marketing is an added advantage.