Virtual Medical Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Support patients through phone communications and manage all chat inquiries.

• Compose and distribute emails to patients containing appointment reminders, test outcomes, or other pertinent information.

• Professionally handle patient calls, address basic questions, and refer more complex matters to the appropriate healthcare provider.

• Conduct outbound follow-up calls to pharmacies and other healthcare facilities as required.

• Offer essential administrative assistance to healthcare professionals and patients alike.

• Allow healthcare professionals to concentrate on delivering outstanding patient care.

⛳️ Requirements

• At least 2 years of experience as a virtual assistant or in a comparable administrative position.

• Demonstrated ability to juggle multiple tasks, prioritize responsibilities, and meet deadlines in a dynamic environment.

• Comfortable addressing non-clinical medical inquiries.

• Willingness and capability to work during US hours.

• Exceptional organizational skills with meticulous attention to detail.

• Proficient in Google and/or Microsoft Office Suite.

• Familiarity with medical terminology is advantageous.

• Excellent written and verbal communication skills in English.

• Capacity to learn new software and adjust to evolving priorities.

• A positive and professional attitude with a dedication to delivering outstanding customer service.

• Ability to work autonomously and effectively manage your time in a remote setting.

🏝️ Benefits

• Full-time remote position.

• Competitive compensation package.

• Equal opportunity employment.