Virtual Medical Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Support patients through phone calls and address all chat inquiries.

• Compose and dispatch emails to patients containing appointment reminders, test results, or other pertinent information.

• Professionally handle patient calls, respond to basic questions, and refer complex issues to the relevant healthcare provider.

• Conduct outbound follow-up calls to pharmacies and other healthcare facilities as necessary.

• Provide essential administrative assistance to healthcare professionals and patients.

• Allow healthcare professionals to concentrate on delivering outstanding patient care.

⛳️ Requirements

• At least 2 years of experience as a virtual assistant or in a comparable administrative position.

• Documented capability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a dynamic environment.

• Comfortable addressing non-clinical medical inquiries.

• Willingness and ability to work during US hours.

• Exceptional organizational skills with acute attention to detail.

• Proficient in Google and/or Microsoft Office Suite.

• Familiarity with medical terminology is an advantage.

• Strong written and verbal communication skills in English.

• Capability to learn new software and adapt to evolving priorities.

• A positive and professional attitude with a dedication to delivering outstanding customer service.

• Ability to work autonomously and manage time efficiently in a remote work setting.

• An updated resume must be provided during the application process.

🏝️ Benefits

• Competitive compensation package