Virtual Medical Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide assistance to patients through phone communications and respond to chat inquiries.

• Compose and dispatch emails to patients containing appointment reminders, test results, or other pertinent information.

• Professionally handle patient calls, address basic questions, and direct more complex issues to the relevant healthcare provider.

• Conduct outbound follow-up calls to pharmacies and other healthcare facilities as necessary.

• Deliver essential administrative support to both healthcare professionals and patients.

• Assist healthcare professionals to enable them to concentrate on delivering outstanding patient care.

⛳️ Requirements

• At least 2 years of experience as a virtual assistant or in a comparable administrative position.

• Demonstrated ability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a dynamic environment.

• Comfort in addressing non-clinical medical inquiries.

• Willingness and ability to work during US hours.

• Exceptional organizational skills with a keen eye for detail.

• Proficient in Google and/or Microsoft Office Suite.

• Familiarity with medical terminology is advantageous.

• Strong written and verbal communication skills in English.

• Capacity to learn new software and adapt to shifting priorities.

• A positive and professional attitude with a dedication to delivering outstanding customer service.

• Ability to work autonomously and effectively manage your time in a remote work setting.

• An updated resume highlighting relevant experience.

🏝️ Benefits

• Competitive compensation package.

• Remote work arrangement.

• Full-time employment.