Virtual Medical Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist patients through phone interactions and respond to inquiries via chat.

• Compose and dispatch emails to patients regarding appointment reminders, test results, and other pertinent information.

• Professionally handle patient calls, addressing basic inquiries and directing more complex issues to the suitable healthcare provider.

• Conduct outbound follow-up calls to pharmacies and other healthcare facilities as required.

• Provide essential administrative support to healthcare professionals and patients.

• Aid healthcare professionals in delivering outstanding patient care.

⛳️ Requirements

• At least 2 years of experience as a virtual assistant or in a comparable administrative position.

• Demonstrated ability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a dynamic environment.

• Comfortable addressing non-clinical medical inquiries.

• Willingness and capability to work during US hours.

• Exceptional organizational skills with a keen attention to detail.

• Proficient in Google and/or Microsoft Office Suite.

• Familiarity with medical terminology is an advantage.

• Strong written and verbal communication skills in English.

• Capacity to learn new software and adapt to evolving priorities.

• A positive, professional attitude with a dedication to delivering excellent customer service.

• Ability to work independently and effectively manage your time in a remote setting.

• Updated resume reflecting relevant experience.

🏝️ Benefits

• Competitive compensation package.

• Remote work arrangement.

• Full-time employment.