Virtual Medical Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide assistance to patients through phone calls and respond to chat inquiries.

• Compose and dispatch emails to patients containing appointment reminders, test results, and other pertinent information.

• Professionally handle patient calls, address basic questions, and refer complex issues to the appropriate healthcare providers.

• Conduct outbound follow-up calls to pharmacies and various healthcare offices.

• Offer essential administrative support to both healthcare professionals and patients.

• Aid healthcare professionals in concentrating on delivering exceptional patient care.

⛳️ Requirements

• A minimum of 2 years of experience as a virtual assistant or in a comparable administrative position.

• Capacity to multitask, prioritize tasks, and meet deadlines in a fast-paced setting.

• Comfort in addressing non-clinical medical inquiries.

• Availability and willingness to work US hours.

• Outstanding organizational abilities and keen attention to detail.

• Proficiency in Google and/or Microsoft Office Suite.

• Familiarity with medical terminology is a plus.

• Excellent written and verbal communication skills in English.

• Ability to quickly learn new software and adjust to changing priorities.

• A positive and professional attitude with a commitment to providing exceptional customer service.

• Capability to work independently and manage time effectively in a remote work environment.

• An updated resume is required upon application.

🏝️ Benefits

• Opportunity for remote work.

• Full-time employment status.

• Competitive compensation package offered.

• Commitment to equal opportunity employment.