Virtual Medical Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide assistance to patients through phone calls and respond to inquiries via chat.

• Compose and dispatch emails to patients containing appointment reminders, test results, and other pertinent information.

• Professionally handle patient calls, address basic questions, and refer complex matters to the appropriate healthcare provider.

• Conduct outbound follow-up calls to pharmacies and other healthcare offices as necessary.

• Offer administrative support to both healthcare professionals and patients.

• Assist healthcare professionals in concentrating on delivering outstanding patient care.

⛳️ Requirements

• At least 2 years of experience as a virtual assistant or in a comparable administrative position.

• Capacity to multitask, prioritize responsibilities, and adhere to deadlines in a dynamic environment.

• Comfortable addressing non-clinical medical inquiries.

• Willingness and availability to work US hours.

• Exceptional organizational skills and a keen eye for detail.

• Proficiency in Google and/or Microsoft Office Suite.

• Familiarity with medical terminology is advantageous.

• Fluent in written and spoken English communication skills.

• Ability to learn new software quickly and adjust to shifting priorities.

• Positive and professional attitude with a dedication to providing outstanding customer service.

• Capability to work independently and effectively manage time in a remote work setting.

🏝️ Benefits

• Competitive compensation package.

• Remote work arrangement.

• Full-time employment.