Virtual Immigration Legal Support Specialist

This is a fully remote position, open to applicants in Honduras.

📋 Description

• Uphold the confidentiality of client and firm information consistently.

• Assist in coordinating general office operations and managing workflow.

• Oversee ongoing client matters and adhere to established follow-up protocols.

• Manage client notifications, notices, and follow-up correspondence.

• Ensure accurate recordkeeping and timely execution of assigned responsibilities.

• Provide administrative and legal support to attorneys and team members.

• Update and oversee information within the firm's CRM system.

• Keep client files, records, and legal documentation well-organized.

• Manage and maintain calendars for attorneys and the legal team.

• Communicate professionally with clients via phone and email.

• Send confirmations and reminders for appointments to clients.

• Arrange client consultations, appointments, and meetings.

⛳️ Requirements

• A minimum of 1 year of experience as a legal assistant, or in a legal support capacity, along with a relevant Bachelor's degree in legal studies.

• Preferably experienced in a client service environment.

• Exceptional ability to juggle multiple priorities while ensuring accuracy and professionalism.

• Comfortable managing confidential information and sensitive client issues.

• Outstanding written and verbal communication skills.

• Capable of working independently while adhering to established processes and protocols.

• Strong customer service and client relationship management capabilities.

• Proficient in maintaining organized records and documentation.

• Experience in scheduling appointments, meetings, and consultations.

• Familiarity with case management and CRM systems is a plus.

🏝️ Benefits

• Competitive salary.

• Paid Time Off.

• Bonuses.

• 100% remote/home-based position.

• Full-time, long-term career opportunities.

• Parental Leave.

• Opportunities for professional development and training.

• Dedicated team support.

• Alignment with our clients' core values.