Virtual Customer Engagement Specialist

This is a fully remote position, open to applicants in Utah.

📋 Description

• Promote a product to specialized healthcare providers within a designated territory.

• Meet sales objectives and drive product adoption and usage.

• Provide precise product information, including features, benefits, and recommended usage to healthcare professionals via phone.

• Comprehend and communicate intricate product-related information in real-time.

• Attend to callers' requirements while efficiently navigating the CRM system.

• Offer accurate and comprehensive information on requested subjects.

• Implement coaching and feedback to enhance individual performance and customer satisfaction.

• Adapt to changing business demands.

⛳️ Requirements

• At least 2 years of business-to-business (B2B) sales experience.

• A minimum of 1 year of inside sales experience.

• Experience in the pharmaceutical or medical device industry.

• Outstanding verbal and written communication abilities.

• Capability to provide precise product information, features, benefits, and recommended usage to healthcare professionals over the phone.

• Advanced listening and decision-making capabilities.

• Proficient in understanding and conveying complex product-related information in a professional, knowledgeable, and reassuring manner in real-time.

• Willingness to accept and swiftly apply coaching and feedback.

• Ability to multitask while navigating a CRM and delivering accurate, complete information.

• Strong work ethic; dependable and punctual.

• Flexibility to adapt to changing business requirements.

🏝️ Benefits

• Incentive plans, bonuses, and/or additional forms of compensation may be available.

• Health and welfare benefits could be offered.

• Commitment to equal opportunity employment.