Virtual Customer Engagement Specialist

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Advocate for a product among specialty healthcare providers within a designated territory.

• Meet sales projections and foster product adoption and usage.

• Provide precise product information, including features, benefits, and recommended usage to healthcare professionals via phone.

• Grasp and communicate intricate product-related details in real time.

• Utilize the CRM system while actively engaging with callers and delivering accurate information.

• Implement coaching and feedback to enhance individual performance and customer satisfaction.

• Adapt to changing business demands and scheduled work obligations.

⛳️ Requirements

• A minimum of 2 years of business-to-business (B2B) sales experience.

• At least 1 year of experience in inside sales.

• Experience in the Pharmaceutical or Medical Device industries.

• Outstanding verbal and written communication abilities.

• Capability to provide accurate product information, features/benefits, and recommended usage to Healthcare Professionals over the phone.

• Advanced listening and decision-making capabilities.

• Proficiency in understanding and conveying complex product-related information in a knowledgeable, reassuring, and professional manner in real time.

• Willingness to accept and swiftly implement coaching and feedback.

• Ability to manage multiple tasks while navigating a CRM and delivering accurate and comprehensive information.

• Strong work ethic, dependability, and punctuality.

• Flexibility to adapt to changing business needs.

🏝️ Benefits

• Incentive plans, bonuses, and/or other types of compensation may be available.

• Health and welfare benefits may be provided.

• Commitment to equal opportunity employment.