Virtual Customer Engagement Specialist

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Promote a product to specialized healthcare providers within a designated territory

• Meet sales projections and foster product adoption and usage

• Provide precise product information, including features, advantages, and recommended applications to healthcare professionals via phone

• Comprehend and communicate intricate product-related details in real time

• Listen attentively to callers while managing the CRM system

• Supply accurate and comprehensive information on requested subjects

• Utilize coaching and feedback to enhance personal performance and customer satisfaction

• Adapt to changing business requirements

⛳️ Requirements

• At least 2 years of business-to-business (B2B) sales experience

• A minimum of 1 year of inside sales experience

• Experience in the pharmaceutical or medical device sector

• Outstanding verbal and written communication abilities

• Skill in delivering precise product information, features/benefits, and recommended applications to healthcare professionals over the phone

• Advanced listening and decision-making capabilities

• Proficient in understanding and conveying complex product-related information in a knowledgeable, reassuring, and professional manner in real time

• Capacity to accept and promptly implement coaching and feedback

• Ability to manage multiple tasks while navigating a CRM and providing accurate, complete information

• Strong work ethic; dependable and punctual

• Flexibility to adapt to fluctuating business needs

🏝️ Benefits

• Incentive plans, bonuses, and/or other compensation options may be available

• Health and welfare benefits may be provided

• Equal opportunity employer