Virtual Admissions Coordinator – Mental Health

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee incoming admissions calls, inquiries, and referrals.

• Perform initial screenings and manage intake documentation coordination.

• Provide education to potential clients and their families regarding PHP/IOP treatment options.

• Organize assessments, admission schedules, and intake logistics.

• Ensure ongoing lead follow-up and facilitate the admissions conversion process.

• Monitor admissions activities, referrals, and client records within CRM/EMR systems.

• Work in conjunction with clinical and operations teams to achieve census objectives.

• Keep precise, HIPAA-compliant documentation.

⛳️ Requirements

• Background in SUD admissions, behavioral health intake, addiction treatment admissions, or comparable substance use treatment coordination.

• Familiarity with substance use treatment and PHP/IOP levels of care.

• Experience managing admissions pipelines, lead management, and client follow-up.

• Excellent phone communication, organizational abilities, and capacity to work independently in a remote setting.

• Proficient in using CRM/EMR systems.

• Experience with KIPU or similar behavioral health EMR (preferred).

• Familiarity with insurance verification and treatment placement (preferred).

• Bilingual in English and Spanish (preferred).

🏝️ Benefits

• Comprehensive training and professional development opportunities.

• Supportive team environment and collaborative culture.

• Competitive compensation and benefits package.