Billing and Enrollment Representative

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Execute precise enrollment and billing procedures for an insurance organization

• Manage related documentation and update relevant records

• Address inquiries regarding enrollment and billing

• Assist in resolving broad and intricate enrollment and billing challenges

• Independently prioritize requests and establish methods, strategies, and processes for administrative tasks and projects

• Report to the Supervisor of Billing & Enrollment

• Provide support during core business hours from 8:00am to 4:30pm CST, Monday through Friday

• Occasionally travel to Humana offices for training or meetings

⛳️ Requirements

• 3 years of experience in a call center environment

• 2+ years of background in Accounts Receivables, Billing, or Collections

• Proven Excel capabilities for data entry, filtering, sorting, etc.

• Availability to work from 8:00am to 4:30pm CST, Monday through Friday

• Intermediate mathematical proficiency

• Capacity to manage multiple tasks with minimal supervision

• Ability to work from a designated space without ongoing interruptions to safeguard member PHI/HIPAA information

• Home internet connection with a minimum of 25 Mbps download and 10 Mbps upload speed

• Associate's degree or higher is preferred

• Experience in healthcare is preferred

🏝️ Benefits

• Medical benefits

• Dental benefits

• Vision benefits

• 401(k) retirement savings plan

• Paid time off

• Company holidays

• Personal holidays

• Paid parental leave

• Paid caregiver leave

• Short-term disability

• Long-term disability

• Life insurance