VIP Travel Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver exceptional service to key clients' travelers.

• Accurately and efficiently manage incoming requests through phone, email, and various other channels.

• Act as the main point of contact for executive-level travelers.

• Offer proactive travel consultation and detailed travel information.

• Promote related travel products to clients.

• Utilize BCD Travel tools and systems to fulfill requests.

• Search for and confirm travel reservations.

• Advise customers in accordance with client travel policies.

• Address inquiries related to DOT, TSA, passport, visa, and other regulatory matters.

• Implement travel supplier guidelines.

• Continuously maintain, communicate, and enhance knowledge of the travel industries we support.

⛳️ Requirements

• Proven experience in VIP travel services.

• Familiarity with the travel industry, including policies, procedures, and processes.

• Proficient skills in GDS Sabre.

• Excellent verbal and written communication skills in English.

• Availability for evening, weekend, certain holiday shifts, and possible overnight schedules.

• Adaptability to changing work schedules and ongoing shift adjustments.

• Capability to comprehend and implement client travel policies.

• Understanding of travel supplier regulations.

• Knowledge of DOT, TSA, passport, and visa regulations.

🏝️ Benefits

• Flexible working hours with options for remote or work-from-home arrangements.

• Opportunities to advance your skills and career.

• Work at the cutting edge of travel technology.

• Generous vacation allowances.

• Resources for mental, physical, and financial well-being.

• Access to travel industry professional perks and discounts.

• An inclusive workplace where diversity is celebrated.

• Work From Anywhere option available for 60 days each year.

• Up to a 20% shift differential based on assigned shifts.